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It is quite easy and quick to return at Pomelo Fashion!
At first, you have to inform the Pomelo Fashion customer service team immediately or within 5-7 days from the date of receiving your order.
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Pomelo Fashion has been remarkable that to bring the auspicious fashion trends and multifarious styles of authentic fashion products. It works proficiently in the availability of the global fashion in the Philippines.
Pomelo Fashion was established in 2013, co-founded by David Jou and Casey Liang. The two have shown outstanding work eminently with the potential of creating a brand to a global extent which is “born in Asia”. Pomelo Fashion is headquartered in Bangkok, Thailand.
All its products are designed and produced by Pomelo Fashion itself. It brings a variety of fashion essentials for Women; with spontaneous dresses, apparel, footwear, bags, jewelry, activewear, sleepwear, intimates, and swimwear.
Pomelo Fashion is creating various cherishing moments for fashion enthusiasts in the Philippines. It creates an ultimate variety and a fantastic platform to shop. Order can be placed easily through the Pomelo Fashion online shopping site. Pomelo Fashion also receives the orders at Line (i.e. @pomelo) and Facebook (i.e. Pomelo).
Pomelo Fashion gives astounding home shipping options to the customers in association with the best shipping companies in the Philippines. It offers free home delivery on all the orders placed with the minimum threshold of $49 (USD); the orders below this threshold are charged with $9.95. It promises to deliver within 4-7 days. It may take additional 1-3 days during holidays.
Pomelo Fashion allows the return of any item purchased from it, the conditions of the return being that the item to be returned must be unworn, unwashed and in the original condition. Item can be returned anytime within 365 days from the receipt date. Items purchased from Pomelo stores should be returned within 30 days. Earrings and socks are non-returnable for hygiene reasons.
Pomelo gives you all the privilege to let you put your queries and the special requests forth Pomelo Fashion. Fill yourself up with any information that you may require about shopping with ease at Pomelo Fashion. Choose from the following options to contact Pomelo Fashion Philippines:
Customer service is available from 9 AM to 6 PM (ICT) between Monday to Saturday.
Once the items have been returned following the guidelines stated by Pomelo Fashion PH. Then the refunds are promised to be made within 26 days for card payments and store credit will be refunded immediately. The sale items are only refundable in the form of Store Credits. The refunds received in Pomelo Fashion Store Credit will be valid for 365 days only, one must redeem them sooner. The cost of the return is the responsibility of the customer.