Rated 2/5 from 175 reviews
Grab has been a proficient supplier of fascinating services and has an elite team to deal with various types of queries and requests made by its customers. Choose one of the following to contact Grab:
Contact Number – Make a phone call at 0926 374 1562 for real-time solutions. You can also contact the delivery person assigned to your service.
Grab Help Centre – Utilise this astounding platform to resolve your problems and read through the FAQs answered there.
If you ever feel unsatisfied with Grab, you can get FREE cancellation just by contacting its astounding team. There are certain circumstances in which you can cancel:
Within 5 minutes of getting a driver assigned in GrabCar. The driver fails to reach the requested pick-up point. Driver longer than 15 minutes for waiting time. Driver arrives before the mentioned time.
The overly charged orders or services will be refunded. The refund (if any) will be made using Grab Credit or the payment method used in the first place.
GrabPay provides ease of making a payment with GrabPay Card, which is powered by MasterCard. GrabPay can be used to make payments on various platforms worldwide. Your account at GrabPay will require KYC while signing up, and it also has to be recharged. GrabPay has various facilities like BillPay to pay for various utility bills and other bills, as well as a PayLater facility. One can also cash GrabPay at any 7-Eleven store with a maximum amount of ₱10,000 and a minimum of ₱100.
