How can an order be placed?
Ordering is simple—just enter a location, browse available restaurants or stores, and select items. After adding them to the basket, choose a payment method and confirm the order. A notification will provide updates until the delivery arrives.
Can an order be changed or cancelled?
Changes or cancellations depend on the restaurant and order status. If the order has not been prepared, modifications may be possible through the app. Once the food is being prepared, cancellations may not be accepted.
How long does delivery take?
Delivery times vary based on the restaurant, distance, and current demand. Estimated arrival times are shown before checkout and updated in real-time. Live tracking helps customers monitor their order’s progress.
What if the food is incorrect or missing?
If there is an issue with the order, customer support can assist with resolving the problem. Reporting missing or incorrect items through the app ensures a quicker resolution. Providing order details helps speed up the process.