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Charles and Keith Philippines have a policy of exchange for the instances where your order turned out to be wrong or faulty and defective. If in case you have received a damaged product or incorrect, what you have to do is notify the team of Charles and Keith within 60 days from the date it was delivered.
The team of Charles and Keith will require some proof, so don’t forget to provide one! The exchange of the order will be provided to you.
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Contact Charles and Keith's customer service and they will certainly provide you with a perfect solution for the issues that you are facing. In order to get connected with the team of Charles and Keith Philippines, You can do this by clicking on the option of 'Contact us' in FAQ at the bottom of Charles and Keith Philippines website or by filling out the online form. However, you can call or chat with Charles and Keith customer service team at (65) 6488 2688.
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You can track your orders by following the below-listed steps.
Your order status will be updated under it.
Unfortunately, you can’t cancel the placed orders at Charles and Keith PH. However, need some help related then you can contact the customer care services of Charles & Keith by mail at the following email address email@example.com.
If you are facing any issue while shopping at Charles & Keith, you can contact the customer care services via email, Live Chat, or click on the Contact Us option.
The repair services of Charles and Keith is only available in the store of Singapore.
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Founded in 1996 by Charles Wong and Keith Wong, Charles and Keith have distinguished themselves in the retail and e-commerce industries. Females can now buy value and elegant brands including the fact of buying them at the most competitive prices. Also shop for related accessories like bags, footwear, accessories, wallet pieces and more.
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Your satisfaction and happiness is directly proportional to Charles and Keith, so if you are not so fond of what you have received you can follow the return process, which is not at all twisted. All you gotta do is follow the return guidelines and its policy that states, the order must be returned within 30 days from the date it was delivered.
What are things to be kept in mind when returning order at Charles and Keith Philippines? There are lists of things to be taken care of, which are listed beneath.
Are you sick of submitting your contact information over and over again? And also, would you like to save some products you will probably buy after a paycheck next month? Create your account without a single dime on Charles and Keith’s website.
The benefits of having a Charles and Keith account usually involve quick transactions and add the products you want in the desired list.
Online shopping generally comes with a primary concern of security when it comes to payments, doesn’t it? However, when shopping at Charles and Keith Philippines you don’t have to think twice as all the available payment channels are fully secured and can be trusted!
The payment gateways a purchaser can use to make online payment are listed below.
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Reimbursement is one of the biggest concerns one could have and online buyers will agree to it! The refunds entirely depend on how nicely you have taken care of the return guidelines, which are inspected by the team and takes around 1 or 2 days. As soon as the returns are accepted at Charles and Keith PH, the refunds are to reach your account through the same payment channel within 14 days.